IN THIS SECTION
CUSTOMER SERVICE
At Dajcom, we believe that consumers should never regret the money they spend, especially our
customers who have purchased various products from us. Our unique Customer Service is a result of
our continuous efforts to please our customers, and to ensure that they are satisfied at all times,
even long after their purchase.
The department has its own workshop and spare parts warehouse located at strategic hubs
to handle overhauling, storage, and maintenance of machinery and equipment. Our teams
undergo regular training in technical aspects, customer relations and product handling,
and are fully qualified to handle their respective areas of expertise. All products sold
at our brand shops carry a one year warranty, and most items are capable of being serviced
by our teams, at full-fledged service centres located around the country.
Our Customer Service is the only one of its kind in Nigeria and has been recognised
widely by awards from national and international authorities, making it the number one
of its kind in the country. It ranks very high with our customers who continue to
applaud its availability, infrastructure, and offerings.
- Toll-free numbers
- Directly supervised by technical managers
- Staffed by more than 150 technicians and salespeople
- Each team with fully-equipped mobile service vans, and dedicated drivers
- Serving the length and breadth of Nigeria
DEDICATED HELP
0800 SAMSUNG : Samsung Customer Service
0911 700 CHIGO : Chigo After Sales Service
07000 DAJCOM : Dajcom Customer Service
0911 700 CHIGO : Chigo After Sales Service
07000 DAJCOM : Dajcom Customer Service
SERVICE CENTRES
FULLY OWNED
- Abuja
- Benin
- Ibadan
- Kano
- Lagos
- Port Harcourt
